Shipping policy
At ArteForm, we aim to make ordering stylish wall storage simple and convenient wherever you live.
Free Worldwide Shipping
We offer free shipping worldwide on eligible orders placed through ArteForm.store.
There is no standard shipping charge for qualifying purchases, regardless of destination.
Estimated Delivery Time
Our standard estimated delivery timeframe is:
7–10 days
Delivery times are estimates and may vary depending on the destination, carrier operations, customs procedures, weather conditions, holidays, and other circumstances outside our reasonable control.
Order Processing
Orders are reviewed and prepared for shipment before being transferred to the appropriate delivery carrier.
Once an order has entered processing or shipment, changes to the delivery address or order contents may not always be possible. Please verify your contact and shipping information carefully before submitting your order.
Tracking
Where tracking information is available, it may be provided after the order has been shipped. Tracking updates can sometimes take additional time to appear in the carrier's system.
International Orders
ArteForm ships internationally. International shipments may be subject to customs inspections, import procedures, local regulations, duties, taxes, or other charges imposed by the destination country.
Where such charges apply, responsibility for them will be determined according to applicable laws and the terms disclosed during the purchase process.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete delivery information when placing an order.
If you notice an error in your shipping address, please contact support@ArteForm.store as quickly as possible. We will make reasonable efforts to assist, but we cannot guarantee that information can be changed once an order has been processed or shipped.
Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact our support team with your order number and relevant details.
For damaged deliveries, photographs of the packaging and product may help us investigate the issue and provide an appropriate resolution.
Shipping Support
For questions about shipping or delivery, contact:
Email: support@ArteForm.store
Phone: (647) 409-0327
Address: 25 Westminster Ave, Toronto, ON M6R 1N3, Canada